SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nytilbud.dk-tilbud in byen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nytilbud.dk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I arrive in perfect condition, very happy.
Gut
Seems to be ok. Still is under trial. I will come back with comments after some time.
fast shipping. well packed and working well. Thanks
If it works, it will not be incectated or rmice
The device is good, practical and excellent quality, has been tried before and this is the second time I ask him
The parcel came pretty quickly without damage. Excellent quality, but I can not check, no mosquitoes, I will test in May. More thanks to the store, the goods came in time.
Amazing product, just as advertised, good price and very fast delivery. Thank you.
To the Tula region for 20 days! Well done, pretty fast! In the work did not check, but already bought such a family, they are happy, the mice on the ceiling ceased to cross after 2 weeks of use. I recommend!
Die waren kam für 2 wochen. Erfüllt die angegebenen eigenschaften. Sofort demontiert die waren zu überprüfen die gegenwart eines ultraschall lautsprecher, ATO auf YouTube ist voll von video wo innerhalb nur drei dioden und alles. Hier die lautsprecher vorhanden ist. Wenn sie schalten sie die netzwerk produziert kaum hörbare töne. Lassen sie uns sehen, wie es funktioniert auf mäuse.
nice
Super fast service
Gute
So far the use of the device is very wonderful and has expelled mosquitoes from my house and ozg thanks to the store and thank the site and thank the seller for the speed sent
Thank
seems to be OK.
thank you
good
Thank you. I received the parcel. I'm waiting for the result.
Super cool
Nicht denken es macht jede unterschied
Eine von ihnen, qualität ist nicht perfekte genug
ICH bin sehr zufrieden
Angekommen sehr schnelle
Sehr gute