We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
111 Your Street, Your City, Your State 11111, Your Country
Ordered 27.03 received 19.04. The store immediately sent the goods. quality is good. It hurts at first. We will try with each time to stand longer on this track. Thank you. 5 stars.
The goods never came.
Ausgezeichnete.
The mat is solid, the pebbles are durable. My 100 kg stood. Initially inserted not to the end and some can fall out, carefully peel off the package, so as not to sweat. When the first time you pass on them, they click. I recommend the product and product.
Very satisfied, seems effective even if the use requires a time of adaptation.
Everything is fine! The thing is useful!
Good thing for feet massage. Very painful at the beginning. Better to start in socks. There were no spare parts but everything is in place.
Thank you very much for the goods
Super. There's a little smell. The only thing bouncing pebbles, but they can be attached.
Die matte ist gut, es tut weh zu gehen, aber es geht mit zeit. Die wirkung ist. Aber er der fadenscheinigen. Die stein flog sofort, bevor er hatte zeit zu implementieren es. ICH setzen es zurück mit kleber, um es zu beheben. In allgemeinen, die stoff ist dünn. In insgesamt, eine gute, nützliche sache
Nicht erhalten
Rug bomb, I will torture my wife now
Norms rug, barefoot when you go, then already shivers through. I like it.
Came quickly mat suits me in everything
Useful and autumn aggressive massage.
Everything is fine!
Good product. I'm happy.
All as in the picture
Fuß größe, weniger als 40R.
Great mat!!!! Happy!!!!!
As I received, I got up with both legs-such a dizziness, barely recovered. Be careful to use
I recommend!
Die waren sind gute, prishol bald, dank der verkäufer!
Alles ist wunderbar, ICH und die kinder sind begeistert. Nicht aussehen wie eine toten mann, die ist nur als wichtig. Danke!
ICH bin glücklich mit der teppich. Er ist nicht klein. Danke.